Ideas & Suggestions

Visitor tracking and recording to see behaviour using Hotjar

Hotjar enables you to:

See visitor interactions with the site via recordings to understand the UX fully

Create heatmaps to see which areas are most used

Set up quick visitor surveys depending on interaction to record their views

Test forms to see how effective they are and where visitors drop out

Set up buyers funnels to see if people take the expected route and where they drop out

This is an essential tool for optimising the visitor UX and making improvements based on data, the customer experience and our customers views. It will be invaluable in improving the website, tracking journeys through to TripIQ and ensuring they successfully become customers.

  • Guest
  • Feb 3 2017
  • Attach files